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Refund policy

Revocation instruction

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of withdrawal, you must send a clear declaration to us (Mr.Besco Medical Medizin & Rehaprodukte GmbH, Düsseldorfer Straße 6-8, 68219 Mannheim, e-mail address: shop@bescomedical.de) (e.g. a letter sent by post , Fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you cancel this contract, we have received all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest to be repaid within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts


Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

To
Mr.
Besco Medical Medizin & Rehaprodukte GmbH
Düsseldorfer Straße 6-8
68219 Mannheim

E-mail address: shop@bescomedical.de


- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)

- Ordered on (*) / received on ( *)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only for Message on paper)

- date
----------------------------------- ----
(*) Delete where inapplicable.

Source: https://www.ra-plutte.de/widerrufsbelehrung-generator